Last updated: August 2026. Marellune (“we”, “us”) is the controller of personal data collected through marellune.com and at 34 Primrose Gardens, Belsize Park, London NW3 4TN, UK.
Who we are
Marellune is a boutique casino hotel. Correspondence about data protection may be sent to marellune@hotmail.com or by writing to the address above, or by telephone on +447735550098.
Data collection
We collect information that you choose to give us and information created by ordinary use of the website and the house. This may include:
- Full name, email address, telephone number and message text from contact forms
- Stay dates, room preferences, dining requests and lounge enquiries
- Guest identification required by law for hotel registration or casino access
- Technical data such as browser type, device, approximate location and pages visited
Contact forms
The enquiry form asks for your full name, email address, telephone number and a message. These fields are required so that we can understand and answer your request. We do not use the form to send marketing unless you have clearly asked to hear from us again.
Hotel enquiries and guest information
If you book a room, request dining, or seek access to the casino lounge, we process the details needed to prepare the stay, confirm identity and age where required, and keep an accurate house record. Casino access is limited to adults aged 18 and over; we may retain a record that a check was completed.
Data processing
We process personal data to respond to enquiries, provide hospitality, meet legal duties (including guest registration, age verification and responsible gaming), keep the website secure, and improve how the site is used. The legal bases under UK GDPR typically include contract, legitimate interests, legal obligation and, where relevant, consent.
Data storage
Information is stored in the United Kingdom or in countries with appropriate safeguards. Enquiry messages are kept for as long as needed to complete the correspondence and for a reasonable period afterwards in case of follow-up. Guest records are retained according to hospitality, accounting and legal requirements, then deleted or anonymised.
Data protection
We apply organisational and technical measures appropriate to a small luxury house: restricted staff access, secure transmission where used, and staff briefing on discretion. No method of storage is perfectly secure; we take proportionate care.
Third-party services
The website may use hosting, analytics or communications providers who process data on our instructions. Those providers are required to protect information and to use it only for the agreed purpose. We do not sell personal data.
Your rights
Under UK data protection law you may ask to access, correct, erase or restrict your data, object to certain processing, and request portability where it applies. You may also withdraw consent where processing is based on consent. To exercise these rights, write to marellune@hotmail.com.
You may complain to the Information Commissioner’s Office (ICO) if you are not satisfied with how we have handled your information. See ico.org.uk.
Children
The casino lounge is not open to anyone under 18. We do not knowingly collect children’s data through the website for gaming purposes. Hotel stays involving families are processed only as needed for accommodation.
This notice should be read with our Terms of Use and Cookie Policy.